A Fitbit fitness tracker or smartwatch reboots the device but does not erase any data—a factory reset is completely different. It deletes all of the data and settings on the device.
Make sure you know which of the two you want to do. Restarting your Fitbit is very safe. Consider it a gentle reboot. In fact, it can help your Fitbit tracker, especially if it’s having problems.
Only perform a factory reset if you wish to reinstall your fitness tracker and start again, sell it, or give it to someone else. If you’re having major problems with your fitness tracker, it might also be employed as a last option.
Be careful not to mix them together! Now that we’ve gotten everything out of the way, let’s go over how to perform a soft and hard reset on your Fitbit.
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Further reading
Will a Fitbit Premium subscription be worthwhile in 2021?
Fitbit heart rate tracking: how it works and how to fix problems.
When it comes to Fitbits, dealing with battery drain is a pain.
Why isn’t my Fitbit tracker pairing with my phone over Bluetooth?
What’s the best way to keep my Fitbit up to date?
Many more problem-solving articles can be found in our ‘How to’ area.
How do you reactivate your Fitbit?
Let’s begin with the less difficult of the two. We’ll show you how to do a full factory reset on your Fitbit further down the page. We also teach you how to unpair a Fitbit from your account, which is crucial information to have.
If your Fitbit tracker isn’t reacting to button presses, taps, or swipes, isn’t connecting to the app, or isn’t monitoring your activity, restarting or completing a soft reset is the best option.
It’s a troubleshooting guide for numerous internal Fitbit fitness tracker or smartwatch issues. And it’s quite effective at it. So, before you attempt anything else, give this a shot. It could save you a lot of time and effort.
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How to restore your Fitbit fitness tracker or smartwatch to default settings
A step-by-step guide to resetting your Fitbit by model.
The Fitbit Ace and Alta series have been reset.
Reset your Fitbit Blaze, Ionic, Versa, or Sense device.
Reset Fitbit Ace 2, 3, or Inspire series
Reset Fitbit Charge 2 and higher
Reset Fitbit Flex and Flex 2
Fitbit One/Fitbit Zip/Fitbit One/Fitbit Zip/Fitbit One/Fitbit Zip/Fitbit One/Fitbit Zip/Fitbit One/Fitbit Zip/Fitbit One/Fitbit Zip/Fitbit
Reset Fitbit Surge
How do I reset my Fitbit Ace or Alta?
To start charging, plug the Fitbit tracker’s charging cord into a USB port and connect it to the device.
In a fast sequence, press the button on the charging cable’s end three times. After a while, you’ll see that the display will turn off.
The Fitbit logo will appear after a few seconds, and the tracker will vibrate briefly.
The device has now completed a restart.
How to restore your Fitbit fitness tracker or smartwatch to default settings
On the charger, press the button three times.
How do I reset my Fitbit Blaze, Ionic, Versa, or Sense device?
Hold the back (left) and bottom (right) buttons together until the Fitbit logo appears on the screen. This should only take a few seconds.
Release the buttons.
There is only one button on the latest Fitbit Versas and Senses. So, by pressing on it, repeat the procedure.
To turn it back on, press any button.
How to restore your Fitbit fitness tracker or smartwatch to default settings
Fitbit model (newer) vs. Fitbit model (older)
You can also turn off your watch straight from the watch’s settings. Then, to turn it back on, touch any button.
Swipe right to left on the home screen of the Fitbit Blaze to access the Settings panel. Confirm shutdown by scrolling down. Open the Settings app on your Fitbit Ionic or Versa, then tap on About, then Shutdown.
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How to Reset a Fitbit Ace 2, 3, or Inspire
Connect the charger to the Fitbit Ace 2, 3, or Inspire series and plug it into a USB port.
For five seconds, press and hold the tracker’s button.
Let go of the button.
The gadget has restarted when you see a grin icon and the tracker vibrates.
How can you reset your Fitbit Charge 2, Charge 3, or Charge 4?
Connect your Fitbit to a USB socket by plugging it into its charger.
For around 8 seconds, press and hold the physical button on the left (4 seconds on Fitbit Charge 2).
Your Fitbit has restarted when you see a smiley icon (on Fitbit Charge 3 and 4) and the tracker vibrates. It is now available for use once more.
The technique is similar if you have a Fitbit Charge from the first version. Simply press and hold the button for a longer period of time (10 to 12 seconds) until the Fitbit icon and version number appear.
Fitbit Flex and Flex 2 Reset Procedures
Remove the core unit from the wristband and place it in its compartment on the charging wire while it is plugged into a power source to restart the Fitbit Flex 2.
Look for the button on the charging cable under the tracker compartment.
It must be pressed three times in a row. Each time you successfully press it, a vibration will notify you.
The tracker will certify that it has restarted by flashing all of its lights at the same time after a few seconds.
The technique is the same for the first-generation Fitbit Flex. The only difference is that instead of pressing the button, you must insert a paperclip through the small aperture on the back of the charger for 3–4 seconds.
How to restore your Fitbit fitness tracker or smartwatch to default settings
This is the same process as removing a SIM card from a phone. It’s a pain, but hopefully you won’t have to do it too frequently.
What is the procedure for resetting the Fitbit One?
If your Fitbit One or Fitbit Zip is still functional, congratulations! These trackers have been around for a while. The fact that individuals are still using these gadgets speaks much about Fitbit’s quality. Here’s how to reset your Fitbit One to factory settings.
Connect the charging wire to the device.
Hold the tracker’s button down.
After around 5 seconds, you’ll notice the battery icon has vanished. Hold for another 5-7 seconds until the Fitbit switches off.
Simply push the physical button to turn it back on.
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How can I reactivate my Fitbit Zip?
The technique for restarting a Fitbit Zip differs from that of the other devices on this list. This is due to the lack of an on/off button and a rechargeable battery. It is powered by a CR2025 coin battery, which is changeable.
How to restore your Fitbit fitness tracker or smartwatch to default settings
In this instance, you’ll need to use the battery door tool to remove the battery from its compartment. Wait 10 seconds before replacing the battery.
Make sure you put it in the correct direction! It’s best if the “+” side is facing up. A succession of smileys will appear on the Fitbit Zip to signal that it is about to restart.
How can I reactivate my Fitbit Surge?
Hold down the home (left) and bottom buttons until the screen starts to flash or darken. It should just take 10 to 15 seconds to do this task.
Release the buttons.
To switch the Fitbit Surge back on, wait a few seconds and then hit the Home button.
Pressing the home button and swiping to the settings screen is another option. Choose Shutdown and then confirm. Then, to turn it back on, hit the home button.
How to Reset Your Fitbit Smartwatch or Fitness Tracker
Fitbit is the source of this image.
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How to Reset a Fitbit to Factory Settings
If you want to sell or donate your Fitbit to someone else, you’ll need to take more serious measures. A full factory reset removes all of your data from the device and disconnects it from your account.
It also deletes any previously saved information, personal data, and preferences. Of course, sensitive information on any credit or debit cards you’ve attached to Fitbit Pay trackers will be erased. Your data is completely erased as a result of the procedure.
How to restore your Fitbit fitness tracker or smartwatch to default settings
You’ll also want to unpair your Fitbit from your account if you’re giving or selling it. Also, make sure it’s turned off in your phone’s Bluetooth settings.
When the Fitbit is synced to a new account for the first time, it will normally wipe all of the data on the device. To be safe, though, it is recommended that you do it yourself.
For debugging issues, you may also want to do a factory reset, which restores the software to the state it was in when you purchased it. It’s a harsh step, though, because you’ll have to restore your account.
Fortunately, with Fitbit trackers that enable the technique, performing a full factory reset is simple. The majority of the gadgets do, but not all of them. As previously stated, the information from the Fitbit will be wiped once the tracker is synced to a new account.
Do the following if you have a Fitbit Ionic, Sense, Versa range, Charge 3 and 4, Inspire 2 series, or Ace 2 and 3.
Go to the App Store and search for “Settings.”
Select About.
Scroll down to the section labeled “Factory Reset” (or Clear User Data depending on the device that you own).
You’ll be asked if you’re sure you want to delete everything from the Fitbit tracker. If you are, hold down “Confirm” or “Reset” for three seconds before releasing it.
After a while, the device will do its job and vibrate. When the clock screen shows, all of your Fitbit’s personal data will have vanished!
How to remove a Fitbit device from your account
Most people are aware that they may link multiple Fitbit trackers to their account. This is useful since it allows you to switch devices.
They’ll all be able to work from the same dashboard. All of your data is collected, and the software is smart enough to figure out which data to utilise even if you’re wearing two Fitbit trackers at the same time.
If you don’t use your Fitbit tracker anymore or have given it to someone else, you should delete it from your account. It’s pointless to leave it there.
There are two methods for removing a Fitbit from your account. The first is through the dashboard on the website, and the second is through the smartphone app.
Remember that if you unpair your Fitbit, all data that hasn’t been synced will be lost. As a result, make sure to perform a final sync. Rest assured that whatever information you’ve previously entered into your account will remain there. As a result, none of your Fitbit data will be lost. If you did, it would be quite pointless.
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- 1.To unpair a Fitbit from your account, go to the internet dashboard and follow the steps below.
- Locate and click on the gear icon on the dashboard.
- To remove a Fitbit tracker from your account, click on the image of the tracker.
- Select the device removal option.
- To safely unpair the Fitbit, follow the on-screen instructions.
- Do this from the Fitbit smartphone app.
- In the top-left corner of your Fitbit tracker, click the symbol.
- Select “Remove this” from the drop-down menu. Scroll to the bottom of the page till you see it.
- When prompted, confirm that you want to unpair your Fitbit.
- After that, go to the Settings tab on your smartphone.
- 11.Choose Bluetooth from the drop-down menu and look for your Fitbit tracker in the list.
- Select the option to set the gadget aside.
- If you’ve unpaired your device for troubleshooting purposes and wish to re-pair it, make sure it’s no longer connected to your account in your smartphone’s Bluetooth settings. After that, launch the Fitbit app and add the tracker as a new device.
