One of the ways to manage business processes is through the practice of the BPM life cycle that can be organized by a gradual and interactive set of activities that include
- Refinement of business processes
The Business Process Management, also known as BPM, is defined as the business methodology which aims to improve the efficiency of an organization through the systematic management of business processes to be modeled , automate, integrate, monitor and optimize continuously.
Process management is a way of managing the entire organization based on processes, understanding these as a sequence of activities aimed at generating added value on an input to achieve a result; But it is the process as a whole that matters, not its separate parts.
For the management of the business processes of an organization, then a series of stages and activities are proposed that establish the development cycle of a BPM project, which must be followed to effectively achieve all the objectives and benefits pursued by the management.
Phases of the BPM development cycle
The main phases of the BPM life cycle are:
The main objective is to identify and understand each of the business processes that make up the organization. It specifies all the details of each of the requirements, focusing mainly on the key functionalities of the system.
Each of the business processes of the system is studied, modeling them with the new characteristics and rules to follow to obtain greater productivity.
The business processes analyzed and designed in the previous stage are specified.
Each business process must be measured to know the degree of success and quality with which it has been carried out; In this way, the results of each of the processes can be analyzed for their redefinition and improvement.
Those processes that have not fulfilled the desired expectations, either because they do not have a coherent set of tasks, or because the needs have changed, are optimized to improve their performance and thus also that of the company.
It should be noted that Operational BPM covers the stages: modeling, deployment and execution as part of the operation, leaving the Analytical cycle as the discovery of processes, reengineering, documentation, measurement, monitoring and optimization on a continuous basis. Therefore, in the analytical stage it is sought to define and measure these processes so that they can finally evolve, combining BPM with Business Intelligence (BI, Business Intelligence), Balance ScoreCard (BSC, Balanced Scorecard) and Operational Intelligence (OI, Operational Intelligence) among others.
In summary, BPM provides a way to manage and improve organizational performance by optimizing and managing business processes through a cycle of modeling, execution and evaluation, combining best practices to orchestrate the activities of the organization with the people in them. involved, controlling the sequence and managing communications and associated documents at the same time. This creates a highly monitored collaborative environment (close to 100%) that allows us to know at all times what, why and how things happen.