How to Troubleshoot YouTube App If It Not Working on Android or iOS

How to Troubleshoot YouTube App If It Not Working on Android or iOS

The Youtube application does not work on the mobile? Here are all the solutions to fix the problem. If you have recently encountered some headaches in the operation of the YouTube application.

Well, you should know that you are not the only one who has had the opportunity to run into this problem and probably you will not even be the last. Some Android apps, not just YouTube, may stop working and freeze.

But luckily we have some useful solutions that might help you fix this annoying problem. We look below how through this guide.

Solution 1: The Youtube application does not work on mobile due to temporary problems

Before doing anything, you must be sure that the problem is not really with the YouTube platform. In some rare cases, Youtube is subject to checks and maintenance, perhaps coinciding just when you tried to access the application and if this happens obviously the Youtube application will not work properly.

  • Solution: So try to log in from the browser, try another Smartphone and see if there are still problems accessing the platform, this way you will save yourself precious effort to try to fix something whose operation does not depend on you.

Solution 2: Try to restart your device if Youtube app is not working on Android mobile

This is probably one of the easiest methods to implement, but it is also the one that often solves the most problems. If the Youtube app is not working on the mobile, try restarting the device and see if everything is back to normal.

  • Solution: The reboot process may be slightly different for each phone or tablet, but generally you need to press and hold the power button until a menu appears offering the option to reboot.

Once you are done rebooting the device, try to start Youtube and if the failure was nothing serious, it should start and work without any problem, but if it is still giving some problems, continue with the next method.

Solution 3: Check for new updates if Youtube app is not working on mobile

If you have installed a YouTube app that is too out of date, this could be the reason why it is not working.

  • Step 1: You need to connect to the Play Store and check for any new updates.
  • Step 2: If so, continue to download the  Youtube update , then try to connect to the platform.

If the issue was the app being too outdated now, it should resolve any YouTube performance issues and you should be able to access and use the app normally.

Solution 4: Clear cache and clear data if Youtube app is not working on mobile

If despite the simplest solutions seen above, you still cannot get Youtube to work on mobile, you may want to try clearing the app’s cache and data. To do this, simply do the following:

  • Step 1: First, you need to go to  Settings
  • Step 2: Then head over to  Apps
  • Step 3: Click on  Youtube
  • Step 4: Find the  Storage folder
  • Step 5 : Click on  Empty cache and then click on  Delete all data 

The steps may vary slightly from one Android device to another, however, approximately all the steps to follow are the ones just seen above. Once you have cleared the cache and data, try accessing the Youtube app and see if everything has started working properly, if not, continue with the next method

Solution 5: Check the network speed through a test if the Youtube app is not working on mobile

The problem you encounter, Youtube app crash, could also be caused by a too slow network that prevents you from opening the platform properly or uploading videos as the network is overloaded and too slow to operate properly.

  • Then do a network speed test with the apps and verify that everything is ok.

If the network speed is too slow, you have probably found the cause of the problem, but in this case, you should also experience crashes with all other applications that need the internet to work, like browsers for example, which you should have a hard time with. to navigate and load the content of the page.

If you have solved it well in this way, otherwise continue with the next solutions that we have to offer you:

Solution 6: Try to uninstall and reinstall the App if Youtube does not work on mobile

If you still don’t want the Youtube app to work on your Android device, you can try uninstalling and reinstalling it. However, if it still doesn’t work even after this operation, then there might be some bug related to your device that only a new app update can fix. The easiest way to remove an app on Android is to do it through the launcher. Follow these steps:

  • Step 1: Long press on the Youtube icon
  • Step 2: You should now see a trash can at the top or bottom of the screen
  • Step 3: Drag the Youtube icon to the trash can.
  • Step 4: Drop the icon on the trash can
  • Step 5: When prompted to remove the app, confirm the action.

However, if the Youtube app is a system app and therefore you can’t delete it, you can delete the latest updates and then reinstall them as follows:

  • Step 1: Go into  Settings and then Apps
  • Step 2: Look for the  Youtube entry and then access it
  • Step 3: Click on  Uninstall updates

In this case, the Youtube app will not be removed, only updates will be removed in this way, as it is a system app.

Try accessing Youtube and see if everything works fine, then try updating and see how it goes. If with the previous version of YouTube you find that everything works perfectly while with the latest update it does not, do this:

  • Step 1: Uninstall Youtube updates again
  • Step 2: Connect to the Google Play Store
  • Step 3: Search on Youtube
  • Step 4: From the Youtube download page, tap on the 3 dots vertically at the top right
  • Step 5: Uncheck the option (automatic updates)

This way it will automatically update all apps when there is a new update except Youtube. However, you can try a new update later when a new version of the Youtube app is released and if it works fine again, there was probably some bug that prevented it from working properly with your smartphone or tablet.

Solution 7: Make sure the date and time are set correctly if the YouTube app is not working on mobile

An incorrectly set date and time may not be directly responsible for the Youtube app malfunctioning, but it could still affect the app itself due to something preventing some Google services from working properly, which due to a date and time wrong time may not work properly.

To correctly set the date and time of the smartphone, you can follow the steps below:

  • Step 1: Go to the  Settings of your Android device
  • Step 2: Enter the  system, then you must go to Access date and time

Set the correct time and date, preferably setting the automatic date and time with the appropriate check mark.

Solution 8: If you are abroad, try a VPN when the Youtube app is not working on mobile

If you are in a foreign country where Youtube cannot work because it is blocked, such as China, you can try all the above solutions, but it will certainly never work, as in some countries Youtube is blocked.

However, there is a system in these cases that allows us to get around the problem of the application crashing and it consists of having a VPN application . With a VPN, essentially your true location will be masked and appear to be browsing from another region or continent, so you should be able to access YouTube without any issues even in territories where YouTube is blocked.

The best alternatives you can use if YouTube is not working on mobile

Useful content on YouTube is created by thousands of creators. It has also become the sole source of income for some of the content creators. It has evolved a lot over time, from being a video hosting platform to becoming a profitable business.

The YouTube app offers all the necessary features, but somehow there are some limitations that make people look for its alternatives. To make it easier for you to find such apps, we have put together a list of the best app alternatives that you can use if YouTube is not working on mobile, whether you have Android or iOS.

1. YouTube Go

If your smartphone is lagging behind in playing YouTube videos smoothly, then you need the YouTube Go app. It is a lite version of the standard version of YouTube and requires less space when installed.

The packaged APK size of the YouTube GO app is less than 25 MB and offers some useful features if you have a limited data connection and use a basic smartphone.

YouTube Go is a great alternative to use if YouTube is not working on mobile. It also allows easy sharing with friends and family via Bluetooth or hotspot.

It also relieves the smartphone from massive battery consumption. The simple and easy to use interface is the first choice as an alternative to the standard YouTube. Also, it is an official YouTube app available on the Play Store. The app is not available for iOS as of now.

You can download it from Play Store

2. Fly Tube

FlyTube is quite a useful option that you can use if Youtube is not working on mobile. In addition to this, it is used to browse YouTube videos on devices that do not support Google Play services.

It offers another way to watch YouTube videos using PiP mode while browsing other apps on your smartphone. The video is always in front of you, no matter if you are browsing in the browser or playing a game.

You can easily set YouTube links to open in the FlyTube app for higher level customization and extra offers.

Also, it pins YouTube video to the top just by sharing it with FlyTube – video option. The window has a small play and pause button to easily control the content from any application or window.

It can be used with Google account by giving respective permission to easily sync playlists and other data . The app is not officially hosted on the Play Store.

You can download FlyTube from Aptoide

3. Pro Tube

It is the best alternative that you can use if YouTube is not working on iOS mobile as it offers seamless syncing and various other options. No need to log in to YouTube to access your favorite content.

ProTube has the ability to force videos to load in the prescribed resolution. The ability to watch in PiP mode is another great advantage of the ProTube app.

ProTube app can easily keep YouTube videos running in the background. It even sorts the watch later list in descending date order, which is usually opposite by default.

The user interface looks clunky, but it gets better after getting used to it. The app is available only for iOS devices.

You can download ProTube from the App Store

4. YouTube Vanced

YouTube Vanced is a quite old alternative that you can use if YouTube does not work on mobile that is still available. It comes with a user interface similar to the native app. It is based on the original YouTube app code which gives you an ad-free YouTube experience.

The app also includes support for PiP (Picture-in-Picture mode) which allows you to enjoy your favorite content while browsing other apps. You can also play music and videos in the background, even if you turn off the device screen. You will save battery and act as an alternative to Spotify.

You can download YouTube Vanced for Android from here


NewPipe is another alternative that you can use if YouTube is not working on mobile. It is a super useful App that also offers support for Android TV and Android Box. It offers a lightweight user interface with less power and memory consumption.

The app also offers ad-free YouTube video streaming in high resolution. It can also let you enjoy the videos or music running in the background.

NewPipe offers streaming content in HD, FHD, 2K, 4K and 8K resolution without any YouTube bandwidth limitation.

You can Download NewPipe from here


These are all the solutions that you can try when the Youtube app is not working on mobile. However, we recommend that you use the official YouTube app to stream videos. Every effort is made by all content creators to bring you entertainment at no cost. They earn from advertisements and it is their livelihood. Otherwise, there are plenty of third-party YouTube apps you can use to enrich the experience.

The above content published at Collaborative Research Group is for informational purposes only and has been developed by referring to reliable sources and recommendations from experts. We do not have any contact with official entities nor do we intend to replace the information that they emit.

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