Review of PHH Mortgage Rates: Today's Top Analysis

Review of PHH Mortgage Rates: Today's Top Analysis

PHH is called after its three founders, Duane Peterson, Harley Howell, and Richard Heather, and was established in Mount Laurel, New Jersey, in 1946.

At first, the business provided fleet management, employee relocation, and mortgage services. PHH is currently one of the biggest mortgage sub-servicers in the country. PHH finally started operating independently once more as a publicly traded firm in 2005 after belonging to a number of different corporate owners.

PHH is still operating under the PHH name as of October 2018, however, Ocwen Financial Corporation has acquired it and has made it a wholly-owned subsidiary.

PHH Mortgage Facts

  • Mortgage options include fixed- and adjustable-rate, FHA, VA, Jumbo, investment, vacation, and others.
  • one of the country’s biggest holders of consumer mortgages
  • Checklist for buying a home that offers thorough guidance on the process
  • Several low-cost mortgage solutions for those who meet the requirements
  • initiatives to help homeowners whose borrowers are having financial difficulties


The PHH Corporation provides a variety of mortgage choices, including conventional fixed- and adjustable-rate mortgages, FHA, VA, and Jumbo loans, for all kinds of borrowers. It serves as a mortgage sub-servicer across the country and offers its mortgage products directly in a number of states.


Fixed-Rate Mortgage

For borrowers who want to lock in a low rate and intend to live in the purchased property for a number of years, a fixed-rate mortgage is a fantastic choice. Because the interest rate cannot increase or decrease during the term of the loan, borrowers may plan their monthly expenses accordingly because they know what to expect from their payments each month. PHH offers fixed-rate mortgages with terms of 10, 15, and 30 years. A 20 percent down payment is often required for conventional fixed-rate loans.

Adjustable-Rate Mortgages (ARMs)

Mortgages with adjustable rates offer first-time homeowners a fixed-rate term, followed by variable rates that change according to the state of the market. Although fixed-rate mortgage interest rates are often lower during the first few years of a loan, borrowers may pay more than they anticipated if rates rise beyond that time. On the other hand, rates may also fall over time. By taking advantage of the introductory low rates, applicants who intend to sell their home quickly or refinance later may gain the most from an adjustable mortgage.

FHA Loans

Even if the borrower’s credit score is less than ideal, these government-backed loans from the Federal Housing Administration (FHA) offer inexpensive financing with lower monthly payments and down payments. There are fixed or adjustable-rate loans available with down payments as little as 3.5 percent for prospective homebuyers who meet the income requirements.

VA Loans

Veterans, active military personnel, and the spouses of these individuals have access to VA loans from PHH, which are an affordable mortgage choice. Because a portion of the mortgage is guaranteed by the VA, applicants often qualify for better conditions than they normally would under a conventional loan. There are alternatives with low or no down payments, fixed or adjustable rates, and no private mortgage insurance (PMI).

Jumbo Loans

For properties worth more than $450,000, these loans often help borrowers achieve a larger mortgage with competitive interest rates and loan terms. The best jumbo loans are for borrowers buying in high-priced housing markets. However, due to their magnitude, they necessitate higher qualification standards, including good credit scores, low debt-to-income (DTI) ratios, sufficient cash, and an abundance of financial history documents from the applicant.

PHH Mortgage Customer Experience

For all different types of buyers, including first-time homebuyers, refinancers, repeat homebuyers, purchasers of investment properties, and purchasers of vacation homes, PHH offers a wide range of home loan products. In addition to using PHH’s buyer’s checklist to acquire comprehensive information on each step in the house buying process, prospective borrowers can start the application process online. Prospective borrowers can find assistance in predicting their monthly payments and figuring out how much they will need for a down payment by using online calculators, articles, and other helpful information.

By submitting an online application or phoning one of PHH’s loan consultants, borrowers can get prequalified. However, candidates must give personal and financial information in order to finish the procedure and get a complete quote.

PHH demands documents for mortgage loan applications, just like all other mortgage lenders. In order to be approved, borrowers must demonstrate their ability to make monthly payments. To do so, they must submit bank statements, W2 forms, old tax returns, pay stubs, asset, and income verification, and other supporting documents as required. Nevertheless, PHH’s mortgage specialists work with applicants to develop a complete picture of the borrower’s overall capacity to repay the loan. Requirements and credit requirements do differ depending on the type of loan.

PHH Lender Reputation

PHH has a C+ rating from the Better Business Bureau (BBB), with 184 complaints that were resolved in the last three years. PHH receives an average rating of 1 out of 5 based on 50 user reviews.

Mortgage Qualifications

Credit score Quality Ease of approval
760+ Excellent Easy
700-759 Good Somewhat easy
621-699 Fair Moderate
620 and below Poor Difficult
n/a No credit score Difficult

The greatest mortgage alternatives are often offered to applicants with credit scores of 760 and higher. Although they may not be eligible for the best mortgages, borrowers with credit scores between 700 and 759 will likely have access to at least a few good loan options.

Since they won’t always receive the best offers, applicants with “fair” credit ratings may want to look into alternate mortgage programs offered by PHH or other lenders. PHH does not offer loans expressly for borrowers with bad credit or no credit history, although alternative programs might. These candidates may have access to different loan options.

It is beneficial to provide loan officers with any accessible income and asset documentation during the process. They will be able to provide the best mortgage rates because they will have a better understanding of the customer’s financial situation.

Debt-to-income ratio Quality Likelihood to get approved by lender
35% or less Manageable Likely
36-49% Needs improvement Possible
50% or more Poor Unlikely

For candidates with debt-to-income (DTI) ratios of 30% or below, PHH will normally provide better terms. To be eligible for the best mortgages, prospective borrowers with higher DTIs may inquire at PHH about alternate lending programs and government-backed loan programs.

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