There have been multiple reports of owners of the Fitbit Versa experiencing difficulties clearing notifications. Thankfully, there is a straightforward solution that has been successful for the majority.
If you have a Versa wristwatch, it is able to get notifications from your phone regarding incoming calls, texts, and app alerts. This is useful since it enables you to stay connected while you are on the move while simultaneously concealing your phone from view.
However, a few customers have reported problems when attempting to remove their notifications. A discussion that was first begun in the Fitbit Community forum at the end of December now has more than 100 replies and more than 4,000 views.
It would appear that users of the Versa are able to view notifications, but even after pressing the “Clear all” button, a number of the alerts continue to appear. They will see the notice “Action Failed, this notification has expired and is no longer valid” if they make an attempt to delete the annoying notification (or notifications).
If you are having problems with this aspect of your watch, the first thing you should do is restart it. To accomplish this, press and maintain pressure on the back (left) and bottom (right) buttons simultaneously until the Fitbit logo appears on the screen. This should take approximately ten seconds to complete. Release your grip on the buttons.
You also have the option of turning off your watch through its settings; then, to turn it back on, you can click any button on the face of the watch. Launch the Settings app, then select About, followed by Shutdown from the menu that appears.
You could try to clear the notification right now. This patch has, for the most part, rectified the situation. If it doesn’t work the first time, try restarting your Versa several more times, and then try to clear them one by one.
Altering the face of the clock is an additional potential approach. A user on the forum states that they no longer experienced the error “because I changed what I was using.” [Citation needed]
Fitbit has acknowledged that it is aware of the issue and is working on a solution that will be permanent. We can only hope that it won’t be too much longer before it is rolled out.