Every few months or so, the San Francisco-based company updates its software. When new firmware is released, it is always a bit of a gamble to install it. So, before you rush to update, have a look at how others are faring. The Fitbit Forums are an excellent resource for this.
22.214.171.124 for Versa 2, 126.96.36.199 for Versa, and 188.8.131.52 for Versa Lite is the most recent update. This was included in the Fitbit OS 4.1.3 update. Unfortunately, the corporation has not provided any additional information about what has changed other than to state that the update addresses problems and flaws. This is a little hazy, although many wearables and app companies do it.
While the majority of customers have reported no problems with the current update, there have been instances of problems. The most common complaints include Versa’s inability to communicate with the mobile app and excessive battery depletion.
There are a few things you can do if you’ve updated and are having problems with one of these issues. When you’re having problems with your Fitbit, the first thing you should do is restart it. Hold the back (left) and bottom buttons down until the Fitbit logo appears on the screen. This should only take a few seconds. Wait for the tracker to turn on before releasing the buttons.
If your Fitbit isn’t syncing with the smartphone app, there are a few alternative things you may try. This article contains a comprehensive list of all of them.
In terms of battery drain, the Fitbit forums’ moderators recommend a few more options in addition to rebooting the watch. Standard remedies include turning off notifications you don’t need, limiting your use of music controls, and more. The complete list is available here.
You should also make sure you’re using a Fitbit-designed clock face. Third-party ones may be a little shaky. Finally, uninstall any apps you don’t use regularly from your device (music, coaching, banking, Pandora, Starbucks, etc.). These can consume a lot of resources.
The firmware update is being rolled out in stages, so not everyone will get it at the same time. This is a precautionary measure taken by Fitbit. Given the issues that some users have reported, you should proceed with caution. Remember that once you update, there is no way to revert to a previous version!
It’s a good idea to charge your fitness tracker before starting the update. Make sure you have the most recent version of Fitbit’s app installed on your smartphone.